Shipping policy

Thank you for shopping with us! We strive to ensure a smooth and efficient delivery process for all our customers. Below is our detailed shipping policy:

Order Processing Time

Once your order is paid and confirmed, we will process and ship it within 3 to 5 business days. You will receive a notification with tracking information once your order has been dispatched.

Shipping Methods & Estimated Delivery Times

• Air Mail: Delivery takes approximately 2 to 3 weeks. This method is economical and suitable for non-urgent deliveries.

• Air Mail EMS: For faster delivery, EMS offers a delivery window of 5 to 10 days. This service includes tracking and prioritizes your package for quicker arrival.

• DHL: Our fastest shipping option, DHL, delivers your order within 1 week. This service is ideal for time-sensitive shipments and includes tracking for your convenience.

Shipping Costs

Shipping costs will be calculated at checkout based on the shipping method and destination. Please note that customs fees, duties, or taxes may be applicable depending on your country’s regulations and will be the responsibility of the customer.

Also, Airmail is available as a small packet service for packages with a total weight of under 2,000g.
Please note that packaging materials also add weight. Therefore, if the total product weight exceeds 1,700g, airmail cannot be selected at checkout.
If you would like to use airmail shipping, please divide your order into two or more separate orders so that each package remains under 1,700g.
The weight of each item is listed in the product description.

International Shipping

We offer international shipping to many countries. Please be aware that customs clearance procedures may cause delays beyond our original delivery estimates.

Tracking Your Order

Once your order is shipped, you will receive an email with tracking information. You can track your package using the link provided in the email.

Shipping Issues

If you experience any issues with your shipment, please contact our customer service team at atrjapan9@gmail.com with your order number, and we will be happy to assist you.

Thank you for choosing our products! We look forward to serving you.