Privacy policy

Effective Date: 2024/8/27

At Zelkova Japan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, https://zelkovajapan.com. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, shipping address, phone number, and payment details when you place an order or subscribe to our newsletter.

• Non-Personal Information: We also gather non-personal data, such as your IP address, browser type, and browsing behavior on our site. This information helps us improve our website and provide a better user experience.

2. How We Use Your Information

• Order Processing: Your personal information is used to process and fulfill your orders, including shipping and payment processing.

• Communication: We may use your email address to send you order confirmations, shipping updates, and promotional content if you have opted to receive such communications.

• Site Improvement: Non-personal data is used to analyze site traffic, improve functionality, and enhance the overall user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep your information confidential.

• Third-Party Services: These may include payment processors, shipping companies, and email marketing services. These third parties are only provided with the information necessary to perform their functions.

• Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectify: Correct any inaccurate or incomplete information.
• Delete: Request the deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from promotional emails by following the instructions in the email or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us atatrjapan9@gmail.com.